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Miles Robson's Resume

e-mail @ milesdrobson at · PDF of Resume


Block - Senior Salesforce Engineer - (Remote) July 2021 - Present

  • Supporting Cash App's Service Cloud system with Invocable Apex, batch jobs, and screen flows for advocate actions.
  • Enforcing and educating that a growing team builds against best practices, involves CICD, peer reviews, and automated backups.
  • Aiding Ops Eng and other integration partners navigate our org's landscape, scoping out POCs, and project possibilities.
  • Created a backend routing system to support the org during high case inflow

Accenture Federal Services - Senior Salesforce Engineer - (Remote) March 2021 - July 2021

  • Defining and building templates org-wide standards across multiple projects.
  • Providing POCs of integrations and other efforts.

Gravity Payments - Salesforce Engineer - Seattle, WA (Remote) March 2020 - March 2021

  • Introduced lifecycle automation to internal SFDC platform.
  • Context based integration updates with Platform Events to an internal lambda for merchant onboarding.
  • Rewrote internal boarding application from classic Flow to LWC.
  • Installed Nebula Logger across integrations for aggressive tracking and error alerting.
  • Created accounts payable/receivable integration jobs against Intacct

Connection Enterprise Solutions - Salesforce Developer - Boca Raton, FL July 2018 - March 2020

  • Developed LWCs for reps to automate SFDC record creation referencing external data systems, creating opportunities off of quote records.
  • Made LWCs for quick snapshots of a record’s health, from open orders on an account, to dollars spent on a given contact.
  • Translated external Pentaho ETL batch jobs to internal Salesforce batch Apex jobs with API callouts, error reporting with Platform Events, and notifications to Slack.
  • Omni-channel Live Agent Snap-In development to identify appropriate accounts, contacts, and dynamic routing to related support groups.
  • Went through discovery and development of migration efforts to Salesforce Lightning. Rewrote Visualforce pages to Aura Components, various declarative items, Flows and Lightning Quick Actions, and Lightning-Only feature compatibility with business processes.
  • Introduced lifecycles with deployment automation using Git, Gerrit, ANT, and SFDX CLI.

Office Depot - Developer, Sales Enablement Team - Boca Raton, FL Sept 2015 - July 2018

  • Support of Salesforce batch processes for contract pricing, back-end de-duplication, data quality processes, and automated business rules for customer email notifications.
  • Developed Salesforce automated user maintenance with PeopleSoft API.
  • Built VFP for contract summaries of a given account, allowing line level review of SKU pricing, allowing maintenance and adjustments for margins as needed.
  • Built APEX REST endpoints for inbound leads from retail stores for SMB opportunities
  • Communities and LEX development for Partner Programs department.
  • Built process to automate of external marketing files using GCS, S3, RCLONE, and Ansible Tower.
  • Enhancements to Vendavo Compliance and Pricing app, primarily through Vendavo Scripting Language and Vendavo Query Language (VSL/VQL).
  • Led initiatives to translate Dataloader shell batch jobs to IBM DataStage ETL and PLSQL jobs.
  • Received Innovation award in Q3 2016 for design, development, and customer response of Vendavo Rebate enhancements.
  • Led initiatives for tighter SLAs with integration teams, root cause analysis, and production triage.

Key Brand Entertainment - Software Developer 1 - Fort Lauderdale, FL May 2015 - Sept 2015

  • Development of RDLC, ASPX, JS, NUnit, WaitIn, and C# WCF services.
  • Experience in MSSQL development, stored procedures and table amendments.


  • Salesforce Platform Developer 1


  • Awesome-LWC, a public GitHub repo of resources I help maintain.
  • This website! GatsbyJS site hosted on Netify
  • Steel Cavalry, a mech sidescroller made in Unity as part of Gamkedo club
  • Implemented a binary-encoded image manipulator using Motorola 68000 assembly language
  • Created a basic shopping website using HTML. JavaScript, and PHP
  • Aided in the development of senior aid Android app, managed research of falling detection algorithms and implementation, and senior usability research.


  • Florida Atlantic University – Boca Raton, FL 2013-2015 Bachelor of Science in Computer Science GPA: 3.4
    • Inducted into Upsilon Pi Epsilon International Computer Science Honor Society (Top 10% of class 2014)
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